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Diving deep into customer discovery with Huda Bilal, Co-founder & CEO of future of work startup

Feb 3, 2021
6:00 pm
EDT
Feb 3, 2021
6:00 pm
EDT
By the end of this session, you will be able to create a robust customer interview process, map out user journeys, and workshop user personas
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Details

Huda Bilal is the CEO of a forthcoming future of work startup. She is an experienced startup executive, product leader, and operator.

She's experienced as a product and engineering leader in health tech startups and large financial institutions.

Recommended Next Steps:

  1. If you haven't yet, speak to potential customers (10 of them) (1 week)
  2. Start with the problem scope: what's the operation, workflow, task you're targeting? Draft a research-based user journey and process (e.g. on LucidChart), breaking down the experience leading to the pain point you've uncovered and want to solve (1 week)
  3. Draft a targeted customer interview set of questions to scope the problem more
  4. Run these interviews (2-4 weeks)


Event Host

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Event Host

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Event Host

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Diving deep into customer discovery with Huda Bilal, Co-founder & CEO of future of work startup

Feb 3, 2021
6:00 pm
EDT
Feb 3, 2021
6:00 pm
EDT
By the end of this session, you will be able to create a robust customer interview process, map out user journeys, and workshop user personas
RSVP NowAdd to Calendar
This event has passed.
Watch Replay

Event Details

Huda Bilal is the CEO of a forthcoming future of work startup. She is an experienced startup executive, product leader, and operator.

She's experienced as a product and engineering leader in health tech startups and large financial institutions.

Recommended Next Steps:

  1. If you haven't yet, speak to potential customers (10 of them) (1 week)
  2. Start with the problem scope: what's the operation, workflow, task you're targeting? Draft a research-based user journey and process (e.g. on LucidChart), breaking down the experience leading to the pain point you've uncovered and want to solve (1 week)
  3. Draft a targeted customer interview set of questions to scope the problem more
  4. Run these interviews (2-4 weeks)


Event Host

No items found.

Event Host

No items found.

Event Host

No items found.

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